Delete your LoanTracker account

You can delete your account from inside the app at any time. This page explains exactly what is removed, what is kept, and why.

Deleting from the app

  1. Open LoanTracker and go to Profile.
  2. Tap Delete account at the bottom of the screen.
  3. Read the summary, tap Continue, and confirm with your password.

Your account stops working straight away and you are signed out on every device.

You have 30 days to change your mind

For 30 days after you delete it, your account can be restored by logging in with the same email address and password — the app will offer to bring it back. After 30 days your personal data is erased permanently and cannot be recovered by you or by us.

No longer have the app?

Email hello@loantracker.app from the address on your account and ask us to delete it. We will confirm by reply, and the same 30-day window applies from the day we action it.

What is deleted

Your name, email address and phone numberErased after the grace period
Your password and usernameErased after the grace period
Your login sessions and devicesRevoked immediately
Your notification history and email remindersErased after the grace period
Loan requests neither party confirmedCancelled immediately

What is kept, and why

A loan on LoanTracker is a record shared by two people. If deleting your account erased those records, it would also erase the other person's proof of money they are owed or still owe — which is not yours to delete. So loans you already confirmed with someone else stay on their account, along with the name they agreed the loan under, so their record still makes sense.

Loans you confirmed with another personKept on their account
Payments recorded against those loansKept on their account
Your display name, shown on those loansKept on their account

The other party is told that you deleted your account. They keep the loan and its payment history, but you will no longer appear in searches, receive reminders, or be able to confirm anything. Loan requests that neither of you had confirmed yet are cancelled outright, because they can never be completed.

Questions

Email hello@loantracker.app, or read our privacy policy.